I was asked recently to produce an article for ITAdvisor on the topic of Web 2.0 in local government, and specifically, the areas in which Web 2.0 could be used, the resultant benefits that can be delivered and the key issues to be considered in order to ensure that the technologies are implemented successfully.
This proved more difficult than I first imagined, not least because there is so much going on across the sector in relation to Web 2.0 initiatives that it became more a case of what I would have to leave out rather what I could include. Particularly in view of a fairly tight word count limit that I was asked to meet. So, apologies in advance to anyone who’s pet project I haven’t mentioned, but I hope I have done some justice to the scope and scale of the work going on across local government to utilise the collaborative capabilities in Web 2.0 technology to provide more effective services to citizens.
The full article is available as a PDF, but for those who don’t have the time (or inclination) to read, the following is a brief abstract of the key points.
Simple guidelines for Web 2.0 deployment
Not intentionally contentious points, though I’m sure point 7 will stimulate some debate!