Social Network Analysis: making invisible work visible.

Everyone is talking about the enormous benefits to be had through collaborative working and better employee engagement. Industry analysts report a 25% improvement in organisational efficiency when companies successfully deploy a collaboration platform. Whether it’s social media or social collaboration, organisations are striving to deliver better value through a more connected workforce and closer engagement with customers […]

Your social networks and the secret story of metadata

By David Glance, University of Western Australia Researchers at MIT’s Media Lab have created an application called Immersion, which uses your email to display all of the people you communicate with in a highly visual way. Although it was designed primarily as a way of illustrating a person’s connections and social networks, it has served […]

Overcoming The Barriers To Enterprise Collaboration

So, your organisation has taken the plunge and invested in a shiny new enterprise social media platform. Steve Dale, co-director and CEO at Collabor8now Ltd looks at how to define enterprise social media, collaboration, the potential blocks to collaboration and some steps you can take to support adoption of enterprise social media. Everyone is talking […]

Online Information Conference 2012

I have the honour, once again, of chairing the Online Information Conference, now just two working days away.  Preparation for this year’s conference started In February this year, so this is the culmination of many months of planning by the organising committee, who have tried – and I believe, succeeded – in identifying the key […]