I thought this Flash animation from the University of Ottawa was a neat introduction to facilitating a Peer Assist session for a community of practice. A Peer Assist is an established knowledge management technique for gaining input and insight from "experts" and practitioners from a wider sphere, in order to reuse and reapply any relevant knowledge and experience to a particular (peer) problem or issue.
Facilitating a Peer Assist
Stephen is Director and founder of Collabor8now Ltd, an organization focussed on developing collaborative environments (e.g. Communities of Practice) and the integration of knowledge management tools and processes to support business improvement. He is a certified knowledge manager with the Knowledge Management Institute (KMI) and the author of several published research papers on collaborative behaviours and information technology.
Peer assist animation
When youre steeped in a discipline like knowledge management you start to assume that everyone knows about techniques like After Action Reviews and Peer Assists. Of course this is untrue. Steve Dale over at Dissident has discovered this neat Fla…