Great blog post from Nick Milton , all about the Knowledge Management culture shift. I’d seen this before, but worth repeating since I think it encapsulates the key elements of collaboration in successful communities of practice, a key area of work I’ve been involved in for the past 4 years.Â It’s a useful exercise to consider these points as both an individual and as part of a group/community exercise to gain a perspective of where you , your organisation or your community are on your KM journey:
From â€œI knowâ€ to â€œWe knowâ€
From â€œKnowledge is mineâ€ to â€œKnowledge is oursâ€
From â€œKnowledge is ownedâ€ to â€œKnowledge is sharedâ€
From â€œKnowledge is personal propertyâ€ to â€œKnowledge is collective/community propertyâ€
From â€œKnowledge is personal advantageâ€ to â€œKnowledge is company advantageâ€
From â€œKnowledge is personalâ€ to â€œKnowledge is inter-personalâ€
From â€œI defend what I knowâ€ to â€œI am open to better knowledgeâ€
From â€œnot invented here (i.e. by me)â€ to â€œinvented in my communityâ€
From â€œNew knowledge competes with my personal knowledgeâ€ to â€œnew knowledge improves my personal knowledgeâ€
From “other people’s knowledge is a threat to me” to “our shared knowledge helps me”
From â€œAdmitting I donâ€™t know is weaknessâ€ to â€œAdmitting I donâ€™t know is the first step to learningâ€
Nick goes on to comment:
That shift from â€œI knowâ€ to â€œwe knowâ€ â€“ from â€œKnowledge is mineâ€ to â€œKnowledge is oursâ€ is a huge one, and counter-cultural to many of us. People can find it scary, but once it has been achieved, it is like living in a different, and far better, world.
Agree with that, and have never underestimated how difficult it is to achieve this cultural shift.
Within the context of communities of practice it reflects a view of knowledge as the property of human communities and places the emphasis on connections between people and cultivating, recognising and supporting a shared learning experience.
Stephen is Director and founder of Collabor8now Ltd, an organization focussed on developing collaborative environments (e.g. Communities of Practice) and the integration of knowledge management tools and processes to support business improvement. He is a certified knowledge manager with the Knowledge Management Institute (KMI) and the author of several published research papers on collaborative behaviours and information technology.