Exploiting Knowledge in Networks (training event)

Wordle: Exploting Knowledge in Networks

I’ll be running the above mentioned training course next week in Edinburgh for delegates from Scottish Government and the (Scottish) Improvement Service. The training has been commissioned through TFPL, and details of the event are on the TFPL training pages.

It is perhaps worth noting that – as far as I am aware – this is one of the few training events that focus on social media and social networks for ‘Personal Knowledge Management‘ as opposed to the many and varied events on social media for communications and marketing.  Yes, we’ll cover the elements of communications and marketing, but from the perspective of personal engagement strategies and managing relationships, rather than from a corporate perspective.

A definition of Personal knowledge management (PKM)

Refers to a collection of processes that an individual carries out to gather, classify, store, search, retrieve, and share knowledge in his/her daily activities and how these processes support work activities. It is a response to the idea that knowledge workers increasingly need to be responsible for their own growth and learning and represents a bottom-up approach to knowledge management, as opposed to more traditional, top-down KM . Source: Wikipedia

To quote myself from the course synopsis:

“…..It is not widely recognised that collaboration and knowledge sharing are skills and practices that rarely get taught. It’s something we may learn on the job in a hit or miss fashion. Some people are natural at it. Others struggle to understand it. This one day course provides a practical and detailed introduction to social media and social/professional networks that will enable delegates to have a greater understanding of their context for use and deployment within their organisation and for personal and professional development”

Specific topics covered in the training include:

  • Overview of the social web
  • Risks and rewards in the use of social media
  • Creating and maintaining your personal profile
  • Social media tools and their context for knowledge sharing
  • Listening and observing; an introduction to aggregation, sentiment and tracking tools
  • Developing your social network and managing relationships (includes Facebook, LinkedIn, Google+)
  • Communities of Interest/Practice for personal and professional development
  • Practical exercises and examples of Social Media in action
  • Building a personalised collaboration toolkit

I have created a general web resource for material used on the training – which is a moving feast, given the rapidly changing environment – and maintain a Diigo social bookmarking group for collecting useful links to social media, social business and social networking resources (feel free to join and contribute !).

The course notes are proprietary, and hence not available from the social media toolkit link, but to give a visual flavour of the content I’ve run the notes through Wordle – which is the image shown at the start of this blog. Click to enlarge.

Please contact me if you are interested in the training or just need more information.


  1. The link that should lead to “general web resource” is sadly broken. Is there any other chance to gather the information hidden there?

    April 25, 2020
    • Stephen Dale said:

      Hi Fred, the original line went to a wiki. As you know, wikis are collaborative spaces for people to add their own insights and resources. Unfortunately there were very few contributions, in fact 99% came from just two people me and one other. The final nail in the coffin was when the hosting company – Wikispaces – decided to cease trading. Unfortunately the content went with them. If you’re interested in web resources for government, you could see what is available on the Knowledge Hub – Knowledge Hub

      May 22, 2020
      • Fred said:

        Hi Stephen, thanks a lot for your reply and sharing the khub link with me!

        January 28, 2021
      • Fred Schrader said:

        Thanks for sharing the link with me, Dale! Much appreciated.

        April 30, 2021

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