Published November 19, 2008 by

Utilising Web 2.0 in Local Government

Web 2.0 is opening up new opportunities for local and central government to provide more citizen-centric services using cost effective technologies. Innovation in the private sector is making Web 2.0 tools easier to use and cheaper to deploy. Social networking and use of social media tools is fast becoming ubiquitous; the question that most councils now face is when rather than if to embrace Web 2.0 facilities. How and why should local authorities be planning to exploit the collaborative features of Web 2.0 technologies? Feature for IT Adviser Magazine.

Communities of Service
Stephen Dale

Stephen Dale

Stephen is Director and founder of Collabor8now Ltd, an organization focussed on developing collaborative environments (e.g. Communities of Practice) and the integration of knowledge management tools and processes to support business improvement. He is a certified knowledge manager with the Knowledge Management Institute (KMI) and the author of several published research papers on collaborative behaviours and information technology.

Public Sector Research

Web2.0 Web2.0 localgov

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